Privacy Statement

Privacy Statement

Privacy Policy/Statement

The following statement is how I protect and value your privacy within my business. At this time I my business is no longer active, but I have collected data in the past. In the following statement, I describe what I do with your personal data.


I value your privacy as much as my own. In this statement, I will explain what data I collected and how I used it. This applies to all the tools I used in my business. Read through this, and if there are any questions feel free to reach out (


I, Diana Pak, was the founder and sole employer of HeartMessages. No third parties have (had) direct access to the data I collected.

What information did I collect?

I collected your name and email address for my mailing list. In the recent past, I have also collected other data (address, names of pets, pictures of pets, payment details), when I still did consults and other services. I am legally bound to keeping that data for 7 years. I have the data stored digitally and on paper. They are not accessible to third parties. The companies I work(ed) with regarding my website, mailings, online bookkeeping, have assured me they are all GDPR-compliant.

How did I use your personal information?

I used your (first) name and email for sending you newsletters/updates. The old data I have will not be used for future use. After the legal period of keeping the data has passed, I will personally delete the digital data and shred the paper data.

What legal basis do I have for processing your personal data?

As the only way I collected your data was through my mailing list, you have had to confirm you wanted to be on the list through a double opt-in.

When do I share personal data?

I will never share your personal data with third parties.

Your rights in relation to personal data.

You have the right to ask me at any moment in time what kind of data I have stored, and if you want me to delete the date (if legally possible).

Last updated: Dec. 31st, 2019.